Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the nearest warehouse for dispatch within 24 hours after the order is placed. The warehouse then processes the orders, which takes an additional 2–4 days.
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.
The long delivery times are a hassle, we know. But we also assure you that we are continuously working towards improving our delivery times everyday. And as we grow, our delivery times will get shorter and shorter. Meanwhile, thank you for being so patient.
If you have any questions or concerns about your order, simply email us at firstname.lastname@example.org and we'd be happy to help you.